Have a roadside emergency? Don’t panic, just give Road Squad a call!
We know that dealing with life can sometimes be overwhelming when you are in crisis or emergency mode. By joining Road Squad you will have professional assistance at your fingertips. In your time of need, you can rest assured that we have a team on standby to help you through your situation. Whether it is Emergency Roadside Assistance, Emergency Medical Assistance, or Trauma Counselling - our agents are standing by. Our telephonic assistance services are there to give you added peace of mind in taking care of some of the life situations that are commonly encountered.
EMERGENCY MEDICAL SERVICE
Our Emergency Medical Assist service is available 24/7/365 and is manned by medical professionals. In the event of a medical emergency, trained paramedics will assess each situation and dispatch the most appropriate, relevant medical response transportation by road.
TRAUMA ASSISTANCE AND COUNSELLING
The 24-hour trauma counselling line is available in the event of any traumatic event such as an accident, hijacking, burglary, rape, the loss of a loved one, unemployment, chronic or life-threatening medical condition, disability or domestic violence, etc.
Confidential and professional telephonic counselling. Assessment in terms of the nature of the call is made by the frontline staff and transferred to qualified, professional and understanding counsellors who have been trained to help people cope with such matters. Telephonic debriefing and counselling are conducted by the qualified counsellor and should the counsellor determine a need for additional face-to-face counselling, the client will be directed to an appropriate trauma counselling centre nearest to the client’s work or home address.
ROADSIDE AND ACCIDENT ASSISTANCE SERVICE
The service entails 24/7 dispatching of an appropriate service provider in the event of a breakdown, no matter which location the vehicle is at. The service is not limited to a roadside emergency. Benefits apply to any of the vehicles registered in the name of the client regardless of who the driver is.
