MYNOTIFY
Smart Pre-Notification System for Customer Engagement
Enhancing Transparency & Customer Control Over Interactions
MyNotify is a proactive notification system designed to keep customers informed about upcoming transactions, sales, and service activations. By enabling businesses to send detailed pre-notifications, customers remain fully aware of service updates, giving them the option to confirm, decline, or adjust preferences.
How MyNotify Works
- Businesses send detailed notifications to customers before a product sale, service activation, or policy renewal.
- Notifications include:
- Product or service details (including descriptions and benefits).
- Transaction or renewal date.
- Contact details of the sales centre.
- Opt-out options, allowing customers to decline the sale or request changes.
- If a customer responds to the notification, the sales centre is instantly alerted, ensuring prompt follow-up and efficient service handling.